3T Mobile | Jurong East
- Address
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3T Mobile
2 Jurong East Street 21, #01-18A IMM Building, Singapore 609601
(IMM Mall) - Phone Number
- +65 6567 3032
- Website
- https://3tmobile.com.sg/
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- Opening Hours
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Monday 11AM to 9PM
Tuesday 11AM to 9PM
Wednesday 11AM to 9PM
Thursday 11AM to 9PM
Friday 11AM to 9PM
Saturday 11AM to 9PM
Sunday 11AM to 9PM
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Rating
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B+
Based On Ratings By Actual Customers
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Reviews - What People Think About This Mobile Phone Shop
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Based on the reviews, this shop at IMM seems to have a mixed reputation. Customers have praised the friendly and helpful service provided by Ms Dora and Ms Jane, who went above and beyond to ensure customer satisfaction, even going as far as convincing their boss to allow an exchange without a receipt.
This level of customer service exceeded expectations and left a positive impression on customers. Additionally, the personalized service and sense of humor displayed by the owner has also been mentioned as a positive aspect of the shop.
On the other hand, there have been complaints about rigid collection times for Shopee packages and a negative experience with a sales lady who was perceived as rude and dismissive. It seems that there may be some inconsistencies in customer service experience depending on the staff serving you.
Overall, it appears that the shop has a strong customer service ethic, with some exceptional employees who are willing to go the extra mile for customer satisfaction. However, there may be room for improvement in ensuring consistent and respectful service from all staff members.
- Based On Reviews By Actual Customers -
Services
- Based on the reviews, people bought iPhone covers, phone protectors, and potentially other mobile phone accessories from the shop at IMM. The positive reviews highlight the excellent customer service provided by the staff, particularly by the ladies named Ms Dora and Ms Jane. The personalized service, friendliness, and helpfulness of the staff seem to have contributed to customers choosing to make their purchases at this shop.
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