Aesop (Takashimaya) | Orchard

Address
Aesop (Takashimaya)
B1-54/55, Takashimaya Shopping Centre, 391 Orchard Rd, Ngee Ann City, Singapore 233872
(Takashimaya Shopping Centre)
Phone Number
+65 6734 5751
Opening Hours
Monday  10AM to 9:30PM
Tuesday  10AM to 9:30PM
Wednesday  10AM to 9:30PM
Thursday  10AM to 9:30PM
Friday  10AM to 9:30PM
Saturday  10AM to 9:30PM
Sunday  10AM to 9:30PM
Rating
B+
Based On Ratings By Actual Customers
Reviews - What People Think About This Beauty & Wellness Store
Overall, the customer reviews for this Aesop outlet are mixed. While some customers had positive experiences with patient and helpful staff members who provided excellent service, others had negative experiences with rude and disrespectful staff members.

Issues such as poor recommendations, lack of testers, and aggressive upselling were mentioned in the negative reviews. Customers expressed frustration with feeling judged, disrespected, and uncomfortable during their visits.

There are calls for better training and customer service standards from management to address the issues raised in the reviews.
Services
People like the patient and helpful staff, such as Ivy and Etiqa, who provide detailed recommendations and excellent customer service, making the shopping experience enjoyable.
About Our Reviews
The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
Contribute
Help make the review for this place better & more accurate by sharing your review/feedback.

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