ALDO ION Orchard | Orchard

Address
ALDO ION Orchard
2 Orchard Turn, #B2 - 19, Singapore 238801
(ION Orchard)
Opening Hours
Monday  10AM to 10PM
Tuesday  10AM to 10PM
Wednesday  10AM to 10PM
Thursday  10AM to 10PM
Friday  10AM to 10PM
Saturday  10AM to 10PM
Sunday  10AM to 10PM
Rating
A
Based On Ratings By Actual Customers
Reviews - What People Think About This Shoe Shop
Based on the reviews, it seems like the customer service at this Aldo branch in Ion Orchard has been inconsistent. While some customers have had great experiences with friendly and helpful staff members, others have encountered rude and unhelpful service.

It is clear that there are instances where staff members lack product knowledge, are unresponsive to customer queries, and even seem disinterested in assisting customers. This is definitely a cause for concern, especially in a high-end shopping mall like Ion Orchard.

On the positive side, customers have mentioned that the store manager has been helpful and friendly, and some have even praised a staff member named Calvin for providing excellent service. However, it is important for all staff members to be trained properly in order to provide consistent and quality service to all customers.

Overall, it seems like there is a need for improvement in customer service at this particular Aldo branch. Customers should not have to walk out feeling disappointed or frustrated due to poor service.

Hopefully, the management will address these issues and ensure that all staff members are trained to provide a positive shopping experience for all customers.
Services
Overall, people like a wide range of selection and warm, friendly customer service at Aldo, but have had negative experiences with rude and unhelpful staff members.
About Our Reviews
The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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