Banyan Tree Spa, Marina Bay Sands | Raffles Place

Address
Banyan Tree Spa, Marina Bay Sands
10 Bayfront Avenue Tower 1, Level 55 Hotel Marina Bay Sands, Singapore 018956
(Marina Bay Sands Singapore)
Phone Number
+65 6688 8825
Opening Hours
Monday  10AM to 11PM
Tuesday  10AM to 11PM
Wednesday  10AM to 11PM
Thursday  10AM to 11PM
Friday  10AM to 1AM
Saturday  10AM to 1AM
Sunday  10AM to 11PM
Rating
A
Based On Ratings By Actual Customers
Reviews - What People Think About This Massage & Spa
Based on the customer reviews, it seems that the overall experience at this business is quite positive. Customers have highlighted the professionalism of the therapists, the luxurious spa facilities, and the stunning views from the lounge area.

Many customers have praised the quality of the massages and the attention to detail, such as foot scrubs and choice of essential oils. The staff are described as friendly, attentive, and fluent in English.

However, there are a few negative reviews that mention experiences of discomfort during massages and feeling rushed during treatments. One customer expressed disappointment in the response from the customer service team regarding their post-treatment pain.

Overall, the majority of customers seem to have had a positive experience at this spa, with many expressing their intention to return in the future. The business may benefit from ensuring consistent standards across all treatments and addressing any concerns promptly and empathetically to maintain customer satisfaction.

Services
Overall, the service quality at Banyan Tree Spa is generally praised for its professionalism, luxurious amenities, and stunning views, but there are some instances of inconsistent experiences and insufficient response to customer complaints.
Massage & Spas
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  • About Our Reviews
    The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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