Capitol Optical | Sengkang
- Address
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Capitol Optical
1 Sengkang Square, #02 - 25, Singapore 545078
(Compass One) - Phone Number
- +65 6243 6691
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- Opening Hours
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Monday 11AM to 9PM
Tuesday 11AM to 9PM
Wednesday 11AM to 9PM
Thursday 11AM to 9PM
Friday 11AM to 9PM
Saturday 11AM to 9PM
Sunday 11AM to 9PM
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Rating
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B
Based On Ratings By Actual Customers
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Reviews - What People Think About This Spectacles Shop
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Based on the reviews, the overall experience at this optical shop seems to be quite mixed. While some customers had excellent experiences with knowledgeable and friendly staff who provided great customer service, others encountered rude and unwelcoming attitudes from the salespeople.
There were also complaints about being charged for an eye test if not purchasing glasses, which was not the case at other similar shops. It seems that the customer service at this particular location may be inconsistent, with some staff members excelling in their roles while others fall short.
It is clear that there is room for improvement in terms of training and ensuring that all customers are treated with respect and professionalism. Overall, while there were positive experiences mentioned in the reviews, the negative ones cannot be ignored.
It may be a good idea for the management to address these issues and work on improving the overall customer experience at this shop. -
Services
- People love the excellent customer service and knowledgeable staff at this optical shop, especially at the Compass One branch.
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Spectacles Shops
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About Our Reviews
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The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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Contribute
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W Optics
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FACEVISION
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