Chen Kang Wellness | Tampines
- Address
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Chen Kang Wellness
4 Tampines Central 5, #B1-03 Tampines Mall, Singapore 529510
(Tampines Mall) - Phone Number
- +65 6588 7588
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- Opening Hours
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Monday 10AM to 10PM
Tuesday 10AM to 10PM
Wednesday 10AM to 10PM
Thursday 10AM to 10PM
Friday 10AM to 10PM
Saturday 10AM to 10PM
Sunday 10AM to 10PM
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Rating
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C
Based On Ratings By Actual Customers
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Reviews - What People Think About This Massage & Spa
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Based on the customer reviews, it seems that this massage business has a number of areas in need of improvement. Customers have mentioned issues with inconsistency in masseur quality, lack of communication between front desk staff and masseurs, pushy sales tactics for packages, and overall poor customer service experiences.
Customers have reported receiving massages that were too rough and not relaxing, as well as encountering unprofessional behavior from some staff members. There were also complaints about the difficulty in scheduling appointments due to receptionists who cannot speak English.
Additionally, the closure of outlets and expiration of packages without any compensation or extension has left customers feeling unsatisfied with their overall experience. In summary, it appears that this massage business could benefit from better training for staff, improved communication between team members, a more customer-centric approach to service, and a focus on creating a relaxing and welcoming ambience for guests.
Customers have mentioned that there are better options available, so the business should take these reviews as an opportunity to make significant improvements to their operations. -
Recent Reviews
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Services
- Overall, the service quality at the massage shop is inconsistent, with some customers experiencing untrained or argumentative masseurs, poor communication and customer service, pushy sales tactics, and a lack of ambience and professionalism.
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Massage & Spas
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- Chen Kang Wellness is featured in The Best Massage & Spas In Tampines
- Browse All Massage & Spas In Singapore
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About Our Reviews
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The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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Contribute
- Help make the review for this place better & more accurate by sharing your review/feedback.
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