Chow Tai Fook Jewellery (ION Orchard Branch) | Orchard

Address
Chow Tai Fook Jewellery (ION Orchard Branch)
2 Orchard Turn, B2-56 ION Orchard, Singapore 238801
(ION Orchard)
Phone Number
+65 6509 5231
Opening Hours
Monday  10AM to 9:30PM
Tuesday  10AM to 9:30PM
Wednesday  10AM to 9:30PM
Thursday  10AM to 9:30PM
Friday  10AM to 9:30PM
Saturday  10AM to 9:30PM
Sunday  10AM to 9:30PM
Rating
A
Based On Ratings By Actual Customers
Reviews - What People Think About This Jewellery Store
Based on the reviews, it seems that Chow Tai Fook at Ion Orchard provides a mixed experience for customers. While some customers had a great experience with friendly and helpful staff like Joan Png, Winnie, Cindy, and Shalley, others faced issues with service, especially when dealing with different staff members during the purchasing process.

The knowledge and professionalism of certain staff members like Winnie and Cindy were highlighted positively, showing a deep understanding of the products. The products themselves were also praised for their durability and quality, specifically the 24k / 999 Fine Gold series.

However, there were complaints about the online purchasing process, with customers mentioning issues with stock availability and changes to orders after placing them. Despite these negative experiences, there were still recommendations for specific staff members like Shalley and Winnie for providing excellent service.

Overall, it seems that the experience at Chow Tai Fook at Ion Orchard can vary depending on the staff members who assist customers. For those looking for a positive shopping experience, it may be worth seeking out specific staff members who have been highlighted for their helpfulness and knowledge of the products.

Services
Customers appreciate the welcoming and approachable staff like Joan, Winnie, Cindy, and Shalley who provide excellent service and knowledge, making the shopping experience enjoyable and recommending them for their 24k / 999 Fine Gold series.
Jewellery Stores
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  • About Our Reviews
    The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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