Chuan Heng Hardware Trading Pte Ltd | Little India
- Address
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Chuan Heng Hardware Trading Pte Ltd
132 Jln Besar, Singapore 208850 - Phone Number
- +65 6294 2397
- Website
- http://www.chuanheng.sg/
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- Opening Hours
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Monday Closed
Tuesday 8:30AM to 6PM
Wednesday 8:30AM to 6PM
Thursday 8:30AM to 6PM
Friday 8:30AM to 6PM
Saturday 8:30AM to 6PM
Sunday 8:30AM to 5:30PM
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Rating
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B+
Based On Ratings By Actual Customers
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Reviews - What People Think About This DIY & Hardware Store
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Based on the reviews, it seems like Chuan Heng Hardware has received mixed feedback from customers. Some customers have had positive experiences, such as receiving professional and friendly service from Mr James Lai, with transparent pricing and fast service from honest workers.
Others, however, have faced issues with after-sales service, particularly when trying to claim warranties or seek assistance for faulty products. It is clear that there are knowledgeable and helpful salespeople, like Chris, who make the shopping experience enjoyable and efficient for customers.
However, the negative experiences detailed in some reviews suggest that there may be lapses in communication and customer service when it comes to addressing post-purchase concerns. In order to improve overall customer satisfaction, Chuan Heng Hardware may need to focus on better communication with customers regarding warranties and repairs, as well as ensuring that all staff members provide friendly and helpful service at all times.
It is also important for the store to address issues with their website to provide a smoother online shopping experience for customers. Ultimately, potential customers may want to consider these factors when deciding whether or not to shop at Chuan Heng Hardware.
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Services
- Based on the reviews above, people bought taps, shower heads, toilet bowls, accessories, and heaters from Chuan Heng Hardware. Some customers had positive experiences with the store, praising the professional and friendly staff, transparent pricing, and knowledgeable salesperson. However, there were also negative reviews mentioning poor customer service, delay tactics for warranty claims, and unfriendly staff during after-sales service.
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DIY & Hardware Stores
- Browse All DIY & Hardware Stores In Singapore
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About Our Reviews
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The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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Contribute
- Help make the review for this place better & more accurate by sharing your review/feedback.
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