City Chain | Tampines
- Address
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City Chain
Tampines Mall, Tampines Central 5, #01-10 4, Singapore 529510
(Tampines Mall) - Phone Number
- +65 6781 4660
- Website
- https://www.citychain.com.sg/
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- Opening Hours
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Monday 11AM to 9PM
Tuesday 11AM to 9PM
Wednesday 11AM to 9PM
Thursday 11AM to 9PM
Friday 11AM to 9:30PM
Saturday 11AM to 9:30PM
Sunday 11AM to 9:30PM
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Rating
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B
Based On Ratings By Actual Customers
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Reviews - What People Think About This Watch Shop
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Based on the reviews, it seems that the overall experience at this place can be a mixed bag. While some customers had great experiences with the friendly and helpful staff members, others encountered issues with certain salesmen and the management.
Customers appreciated the patience and knowledge of staff members like Nicholas Fong and Sharon, who were helpful in recommending suitable watches and providing efficient service. The friendly and accommodating attitude of certain staff members, such as the lady in the blazer and the one who assisted with punching extra holes in a strap, was also highlighted in positive reviews.
However, there were complaints about the attitude of certain male staff members, specifically a sales guy who displayed a lack of customer service and professionalism. Issues with payment methods and receipts were also mentioned in a negative light, with one customer expressing concern about the quality of service and products, particularly in terms of watch battery replacements.
Overall, while there are some shining examples of excellent customer service at this place, it seems that there are areas for improvement in terms of training and consistency among staff members. Addressing these issues and ensuring a more positive and consistent experience for all customers could greatly enhance the reputation of this establishment.
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Recent Reviews
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Services
- People appreciate the welcoming and helpful staff, particularly the friendly and knowledgeable female sales associate, and the overall good experience with the current crew members.
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Watch Shops
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- City Chain is featured in The Best Watch Shops In Tampines
- Browse All Watch Shops In Singapore
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About Our Reviews
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The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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Contribute
- Help make the review for this place better & more accurate by sharing your review/feedback.
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