Clementi Family & Aesthetic Clinic | Clementi

Address: Clementi Family & Aesthetic Clinic
321 Clementi Ave 3, #01-14/15, Singapore 129905
(321 Clementi)
Phone Number: +65 6776 6177
Website: https://www.clementiaesthetic.com/
Opening Hours: Monday 8AM to 10PM
Tuesday 8AM to 10PM
Wednesday 8AM to 10PM
Thursday 8AM to 10PM
Friday 8AM to 10PM
Saturday 8AM to 6PM
Sunday 8AM to 6PM
Rating: B+
Based On Ratings By Actual Customers
Reviews - What People Think About This Aesthetic Clinic: Based on the customer reviews, it seems that this clinic has a mixed reputation when it comes to customer service. Some customers have had positive experiences with polite staff and good doctors, while others have encountered rude or unhelpful staff members.

One common issue mentioned by multiple reviewers is the long waiting times, with some patients waiting for over two hours to see the doctor. However, it is noted that this may be due to the high number of patients and the limited space for seating in the clinic.

Customers have also mentioned the inconvenience of having to constantly turn around to see the queue number on the TV screen. There are also complaints about the lack of communication and assistance when it comes to insurance claims and billing.

One customer expressed frustration with having to pay extra for a simple claim form and not receiving proper documentation for their insurance company. This has led to a negative perception of the clinic focusing more on making money rather than prioritizing patient care.

On the positive side, some customers have highlighted the effectiveness of the doctors and treatments, particularly for skin conditions like eczema. Patients have also appreciated the understanding and professionalism of certain doctors during consultations.

Overall, while there are areas for improvement in terms of customer service and communication, the clinic seems to have competent doctors and staff members who are dedicated to providing medical care. It may benefit from addressing issues such as long wait times, improving communication with patients, and ensuring a more positive and welcoming customer experience.
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Services: Customers appreciate polite and caring doctors, effective treatments, and good customer service, but are frustrated with long wait times, lack of communication, and staff members with poor customer service skills.
Aesthetic Clinics: Clementi Family & Aesthetic Clinic is featured in The Best Aesthetic Clinics In Clementi

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About Our Reviews: The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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