Fabric A Sec | River Valley

Address
Fabric a sec
blk 77 Indus Rd, #01-509, Singapore 160077
(Block 77 HDB Indus)
Phone Number
+65 9040 3848
Opening Hours
Monday  9AM to 8PM
Tuesday  9AM to 8PM
Wednesday  Closed
Thursday  9AM to 8PM
Friday  9AM to 8PM
Saturday  10AM to 6PM
Sunday  Closed
Rating
A
Based On Ratings By Actual Customers
Reviews - What People Think About This Laundromat & Dry Cleaning Service
Based on the customer reviews, this business seems to have a mixed reputation. On the positive side, many customers have been happy with the quality of the laundry services provided.

They have praised the staff members for their professionalism and care in handling their clothes. Customers appreciate the technology used for eco dry cleaning and have been satisfied with the removal of stubborn stains.

However, there are also several complaints about the pricing system and poor customer service. Some customers have mentioned being charged significantly higher prices than what was listed, leading to confusion and frustration.

Additionally, there are complaints about rude and unhelpful staff members, specifically mentioning one older auntie who provided horrid customer service. Customers felt unheard, disrespected, and frustrated with the lack of empathy and professionalism displayed.

Overall, while the quality of the laundry services seems to be satisfactory for many customers, the issues with pricing and customer service may deter potential customers from returning. It is important for the business to address these concerns and ensure a positive and consistent customer experience to maintain and grow their customer base.

Services
Customers are generally happy with the quality of the laundry service, with notable praise for effective stain removal and friendly staff, but some negative reviews highlight issues with pricing discrepancies and poor customer service.
About Our Reviews
The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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