Fernvale Family Clinic | Sengkang

Address
Fernvale Family Clinic
405C Fernvale Ln, #01-101 Block 405C, Singapore 793405
Phone Number
+65 6875 6182
Opening Hours
Monday  8:30AM to 12:30PM, 2 to 4:30PM, 6 to 9PM
Tuesday  8:30AM to 12:30PM, 2 to 4:30PM, 6 to 9PM
Wednesday  8:30AM to 12:30PM, 2 to 4:30PM
Thursday  8:30AM to 12:30PM, 2 to 4:30PM
Friday  8:30AM to 12:30PM, 2 to 4:30PM
Saturday  8:30AM to 12:30PM
Sunday  Closed
Rating
B
Based On Ratings By Actual Customers
Reviews - What People Think About This Doctor & Medical Clinic
Based on the reviews, the overall experience at Fernvale family clinic seems to be quite negative. Many reviewers mentioned encountering rude and unhelpful reception staff, with some even describing them as disrespectful and lacking basic courtesy.

There were complaints about the clinic's appointment system, with patients feeling frustrated by having to wait for extended periods or being turned away despite arriving within opening hours. However, the medical professionals, particularly Dr Alice Lee, received positive feedback for being patient and genuine.

Overall, the clinic's poor customer service, inefficient appointment process, and lack of empathy from some staff members seem to overshadow any positive aspects of the facility, leading to dissatisfied patients and low ratings.
Services
People like the patience and genuineness of Dr. Alice Lee, but overall, the rude and unprofessional behavior of the counter staff and administrative issues make visiting the clinic a negative experience.
About Our Reviews
The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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