Francis & Jean @ Far East Plaza | Orchard

Address
Francis & Jean @ Far East Plaza
14 Scotts Rd, unit 05-08, Singapore 228213
(Far East Plaza)
Phone Number
+65 6333 8932
Opening Hours
Monday  11AM to 9PM
Tuesday  11AM to 9PM
Wednesday  11AM to 9PM
Thursday  11AM to 9PM
Friday  11AM to 9PM
Saturday  11AM to 8PM
Sunday  11AM to 7PM
Rating
B+
Based On Ratings By Actual Customers
Reviews - What People Think About This Hair Salon
Based on the customer reviews, it seems that the overall experience at this business is quite mixed. While some customers were happy with their service and results, others were extremely disappointed.

The positive reviews mentioned friendly staff, good service, and skilled stylists. However, the negative reviews highlighted issues such as rushed service, lack of communication, poor quality of work (such as faded hair color, damaged hair, and nail infections), and disrespectful treatment of customers.

It is important for this business to address these concerns and ensure consistent quality and customer service across all their services. Customers should be able to expect a positive and professional experience when visiting a salon, and it seems that there is room for improvement in this aspect for this particular business.

Services
Despite some positive reviews, there were multiple complaints about rough and rushed service, poor hair dye results, potential scalp issues, insulting customer service, and nail extensions that led to an infection.
Hair Salons
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  • About Our Reviews
    The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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