Gassan Watches - T1 Central | Changi

Address
Gassan Watches - T1 Central
Singapore Changi Airport, Passenger Building Terminal One Departure/Transit Lounge Center Singapore, Singapore
(Singapore Changi Airport)
Phone Number
+65 6214 9470
Opening Hours
Monday  11AM to 9PM
Tuesday  11AM to 9PM
Wednesday  11AM to 9PM
Thursday  11AM to 9PM
Friday  11AM to 9PM
Saturday  11AM to 9PM
Sunday  11AM to 9PM
Rating
B
Based On Ratings By Actual Customers
Reviews - What People Think About This Watch Shop
Based on the reviews, the overall experience at this place seems to be quite mixed. Customers have reported positive interactions with certain sales associates, such as Helen, Rohayah, Iyang, SA Ann, and Kit, who provided excellent service and guidance during their purchase process.

Additionally, the store offers a wide range of high-quality products from reputable brands like Rolex, Guchi, Hamilton, IWC, and more. However, there are also several negative reviews highlighting issues with service and professionalism.

Customers have complained about rude and unhelpful sales associates, such as SA Joanne, who displayed impatience and lack of basic manners during their interactions. There were also complaints about lack of assistance from staff, even when customers were actively looking to make a purchase.

Overall, it seems like there is inconsistency in the level of service provided at this store, with some customers having positive experiences while others faced frustration and disappointment. In order to improve customer satisfaction and maintain a good reputation, it may be beneficial for the store to focus on training staff members to provide consistent, courteous, and attentive service to all customers.

Services
Customers appreciate the warm hospitality and efficient service provided by the staff at Gassan Watches in Changi Airport Terminal 1, recommending it for a pleasant buying experience.
About Our Reviews
The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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