Harvey Norman Jurong Point | Jurong West
- Address
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Harvey Norman Jurong Point
1 Jurong West Central 2, #03-34 to 39 Shopping Centre, Jurong Point, Singapore 648886
(Jurong Point) - Phone Number
- +65 6795 2135
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- Opening Hours
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Monday 11AM to 9:30PM
Tuesday 11AM to 9:30PM
Wednesday 11AM to 9:30PM
Thursday 11AM to 9:30PM
Friday 11AM to 9:30PM
Saturday 11AM to 9:30PM
Sunday 11AM to 9:30PM
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Rating
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A
Based On Ratings By Actual Customers
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Reviews - What People Think About This Home Appliances Store
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Based on the reviews, it seems like Harvey Norman at Jurong Point has a mixed reputation. Customers have had positive experiences with specific salespeople such as Vincent Yap from the Electrical/Television Department and Danny from the Hitachi team, who provided exceptional service and good prices.
On the other hand, there have been complaints about the extra warranty offered by Harvey Norman, with customers feeling like it was a waste of money. Another customer had a negative experience with a manager in the PC department who was described as rude and unprofessional.
This incident seemed to have greatly affected the customer's impression of the store. Additionally, there were complaints about sales staff being inattentive or rude, such as not approaching customers or showing disinterest in helping out with queries.
However, there were also positive reviews, such as one customer who praised Sales Rep Mr William for his product knowledge and excellent after-sales service. This customer had a great experience and was satisfied with the service received.
Overall, it seems like the quality of service at this Harvey Norman location can vary depending on the staff members assisting customers. While some customers had positive experiences and would recommend the store, others were left feeling disappointed and frustrated.
It may be worth considering the specific salesperson or department when visiting this location for a better shopping experience.- Based On Reviews By Actual Customers -
Services
- Based on the reviews provided, people bought Sharp TVs, a JBL soundbar, a Breville barista express, a charger for a PC, and items for a new BTO home from Harvey Norman. They also mentioned going to other stores like Best, Courts, and Challenger for their purchases due to negative experiences at Harvey Norman.
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