Harvey Norman Suntec City | City Hall

Address
Harvey Norman Suntec City
6 Temasek Boulevard, 3 Mall, #01-634/640 East Atrium Tower, Suntec City, Singapore 038983
(Suntec City)
Phone Number
+65 6332 2312
Opening Hours
Monday  11AM to 9:30PM
Tuesday  11AM to 9:30PM
Wednesday  11AM to 9:30PM
Thursday  11AM to 9:30PM
Friday  11AM to 9:30PM
Saturday  11AM to 9:30PM
Sunday  11AM to 9:30PM
Rating
B+
Based On Ratings By Actual Customers
Reviews - What People Think About This Electronics Store
Based on the reviews, it seems that the overall experience at this particular outlet of Harvey Norman has been quite mixed. There were multiple complaints about the lack of product knowledge and unprofessional behavior from some staff members.

Customers mentioned encountering unhelpful staff who were more focused on personal tasks such as chatting or paperwork rather than assisting customers. In a few instances, customers were misinformed about product availability which led to frustration.

On the bright side, there were positive reviews regarding the helpfulness and patience of specific staff members, such as Mr Kelvin Ng and Senn Soh, who were knowledgeable and attentive to customer needs. These positive interactions were highlighted as reasons for repeat purchases and recommendations to others.

The delivery service also received criticism for being disorganized and causing inconvenience to customers, with promises made and not followed through on. Overall, it seems that the selection of products at the store is average, but the inconsistent customer service experiences leave something to be desired.

Customers expressed disappointment with the overall service received, with some even stating that they would not return to the store due to negative experiences.
Services
Based on the reviews provided, people would be more likely to buy electronic items such as laptops from Harvey Norman, specifically with the help of Mr. Kelvin Ng from the IT department who provided excellent customer service. Customers were happy with the deals they got and the helpfulness of the staff in assisting them with their purchases. On the other hand, customers were dissatisfied with the customer service at other appliance stores, where staff were unhelpful, dismissive, and uninterested in assisting customers. Delivery experiences were also a factor in customers' decisions, as some reported negative experiences with delivery scheduling and communication.
Electronics Stores
  • Harvey Norman Suntec City is featured in The Best Electronics Stores In City Hall

  • Browse All Electronics Stores In Singapore
  • About Our Reviews
    The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
    Contribute
    Help make the review for this place better & more accurate by sharing your review/feedback.

    Electronics Stores In City Hall

    Harvey Norman Suntec City

    6 Temasek Boulevard, 3 Mall, #01-634/640 East Atrium Tower, Suntec City, Singapore 038983

    Best Denki Funan

    109 North Bridge Road #03-16 Mall #02-16 &, Funan, Singapore 179097

    Xiaomi Store Singapore (Suntec City)

    3 Temasek Blvd, #02-337-340, Singapore 038983

    Harvey Norman Millenia Walk Flagship Store

    9 Raffles Boulevard 01-59 to 63, Millenia Walk, Singapore 039596

    Best Electronics Stores In Areas Near City Hall

    You Might Also Be Interested In These Places In City Hall

    Explore Places In City Hall