Harvey Norman Westgate Mall | Jurong East

Address
Harvey Norman Westgate Mall
3 Gateway Drive, Mall, B1-38/39 Westgate Westgate, Singapore 608532
(Westgate)
Phone Number
+65 6267 8887
Opening Hours
Monday  11AM to 9:30PM
Tuesday  11AM to 9:30PM
Wednesday  11AM to 9:30PM
Thursday  11AM to 9:30PM
Friday  11AM to 9:30PM
Saturday  11AM to 9:30PM
Sunday  11AM to 9:30PM
Rating
B+
Based On Ratings By Actual Customers
Reviews - What People Think About This Home Appliances Store
Based on the reviews, it seems like Harvey Norman Westgate has a mix of positive and negative experiences. Customers have highlighted the excellent service provided by certain staff members such as Sky Lin, Hailing, and Vincent Jee.

They were praised for their knowledge, honesty, and willingness to assist customers in finding the right products while also trying to match prices and ensuring prompt delivery. However, there were also complaints about hidden costs, misleading information regarding installation services, and poor customer service from some staff members.

Some customers felt that their concerns were not adequately addressed and experienced unprofessional attitudes from certain employees. Overall, it appears that the quality of service at Harvey Norman Westgate can vary depending on the staff members you interact with.

It may be beneficial to seek out specific individuals like Sky Lin, Hailing, or Johnson Ho who have been consistently praised for their excellent customer service. Additionally, it might be helpful for the store to work on improving transparency regarding costs and ensuring that all staff members maintain a professional and helpful attitude towards customers.

Services
Based on the reviews, people bought TVs, fridges, dishwashers, fans, and other electrical appliances such as integrated fridges and laptops from Harvey Norman Westgate. They specifically mentioned purchasing from salespersons such as Sky Lin, Hailing, Casey, Vincent Jee, and Mr. Johnson Ho. The positive reviews highlighted excellent product knowledge, helpful service, honesty, and efficient delivery. However, there were also negative reviews mentioning issues with installation, hidden costs, unprofessional customer service, and rude staff members.
Home Appliances Stores
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  • About Our Reviews
    The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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    Harvey Norman Westgate Mall

    3 Gateway Drive, Mall, B1-38/39 Westgate Westgate, Singapore 608532

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