Hoe Kee Hardware (Pte) Ltd | Paya Lebar
- Address
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Hoe Kee Hardware (Pte) Ltd
27 Playfair Rd, Singapore 367991 - Phone Number
- +65 6745 7055
- Website
- https://www.hoekee.com.sg/
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- Opening Hours
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Monday 9:30AM to 6:30PM
Tuesday 9:30AM to 6:30PM
Wednesday 9:30AM to 6:30PM
Thursday 9:30AM to 6:30PM
Friday 9:30AM to 6:30PM
Saturday 9:30AM to 6:30PM
Sunday 9:30AM to 6:30PM
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Rating
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B+
Based On Ratings By Actual Customers
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Reviews - What People Think About This Bathroom Fittings Shop
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Based on the reviews, it seems that the store has a wide range of products with good quality, but the service provided leaves much to be desired. Customers have complained about the lack of spare parts, poor after-sales service, and unhelpful staff.
One customer mentioned that they had to replace a tap that cost them a significant amount of money due to leaks, despite using it for only a year. The owner of the store did not offer any warranty or spare parts, and even suggested buying a different brand of tap, which was surprising considering it was their own house brand.
Another customer experienced delays in installation and poor communication when trying to get a fan installed. This led them to cancel further appointments with the store.
Additionally, another customer bought a shower set that showed signs of wear and tear within a short period of time. The store's solution was for the customer to paint over the peeling paint themselves.
While the store may have a wide range of products and reasonable prices, the lack of customer service and poor communication seem to be major issues. Customers have mentioned feeling ignored, receiving rude treatment from delivery drivers, and not getting the assistance they needed when facing product issues.
Overall, based on the reviews, it appears that while the products may be of good quality, the overall experience at this store is disappointing. Customers have expressed frustration with the service provided and the lack of attention to their concerns.
It may be best to proceed with caution when considering making a purchase from this store.- Based On Reviews By Actual Customers -
Services
- Based on the reviews provided, people bought plumbing accessories, bathroom accessories, and a shower set from this store. However, many customers were dissatisfied with the quality of the products and the after-sales service provided. Some customers experienced issues with products peeling or breaking easily, as well as poor customer service from staff members. Overall, it is not recommended to purchase from this store due to the subpar products and service.
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