Hotelux Singapore | Raffles Place
- Address
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Hotelux Singapore
12 Marina View, Singapore 018961
(Asia Square Tower 2) - Website
- https://www.hoteluxapp.com/
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- Opening Hours
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Monday 9AM to 6PM
Tuesday 9AM to 6PM
Wednesday 9AM to 6PM
Thursday 9AM to 6PM
Friday 9AM to 6PM
Saturday Closed
Sunday Closed
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Rating
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B+
Based On Ratings By Actual Customers
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Reviews - What People Think About This Travel Agency
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Overall, the business HoteLux has received mixed reviews from customers. While some customers have praised the app for its ease of use, exclusive promotions, and great perks for Elite members, others have had negative experiences with the customer service and booking process.
Issues such as discrepancies in point earning, payment problems, and unfavorable promotion terms have been highlighted. However, it is worth noting that the co-founder of HoteLux personally addressed and resolved a customer complaint, showing a willingness to listen to feedback and improve the service.
Customers are advised to carefully review promotions and booking details to ensure a smooth experience with HoteLux. -
Recent Reviews
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Services
- People appreciate the HoteLux app for its user-friendly interface, exclusive promotions, and the perks it offers, such as dining credits and hotel loyalty points, despite some concerns about customer service and points discrepancies.
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Travel Agencies
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- Hotelux Singapore is featured in The Best Travel Agencies In Raffles Place
- Browse All Travel Agencies In Singapore
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About Our Reviews
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The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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Contribute
- Help make the review for this place better & more accurate by sharing your review/feedback.
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