Huawei Customer Service & Experience Centre @ Westgate | Jurong East
- Address
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Huawei Customer Service & Experience Centre @ Westgate
3 Gateway Dr, ＃03-38/39 Westgate, Singapore 608532
(Westgate) - Phone Number
- +65 800 852 6666
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- Opening Hours
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Monday 11AM to 9PM
Tuesday 11AM to 9PM
Wednesday 11AM to 9PM
Thursday 11AM to 9PM
Friday 11AM to 9PM
Saturday 11AM to 9PM
Sunday 11AM to 9PM
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Rating
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B+
Based On Ratings By Actual Customers
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Reviews - What People Think About This Electronics Store
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Based on the reviews, it seems that the Huawei Service Centre at Westgate has been consistently disappointing customers with long wait times, lack of technicians, and poor customer service. Many customers have mentioned wasted travel time, waiting for hours with no resolution, and confusion about the actual operating hours of the service centre.
There are complaints about only one counter being open, lack of staff during lunchtime, and not being informed about the issues with technician availability beforehand. Some customers have had to travel to another location to pick up their repaired devices, adding to the inconvenience.
Overall, it appears that the service centre needs to improve communication with customers, update their website with accurate information, and address the long waiting times and lack of staff during peak hours. Customers expect better service and efficiency when seeking assistance with their devices, and the Huawei Service Centre at Westgate seems to be falling short in meeting these expectations.
- Based On Reviews By Actual Customers -
Services
- Based on the reviews provided, people bought or were looking to buy phone repair services at the Huawei Service Centre at Westgate. However, they experienced long waiting times, lack of technicians available, poor customer service, and inconsistency in operating hours. Some customers had to travel to different locations to pick up their repaired phones. Despite the negative feedback, it appears that customers still went to this service center for phone repairs.
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