IWC Schaffhausen Boutique - ION Orchard | Orchard
- Address
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IWC Schaffhausen Boutique - ION Orchard
2 Orchard Turn, #02 - 06, Singapore 238801
(ION Sky) - Phone Number
- +65 3158 3805
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- Opening Hours
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Monday 10AM to 10PM
Tuesday 10AM to 10PM
Wednesday 10AM to 10PM
Thursday 10AM to 10PM
Friday 10AM to 10PM
Saturday 10AM to 10PM
Sunday 10AM to 10PM
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Rating
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B+
Based On Ratings By Actual Customers
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Reviews - What People Think About This Watch Shop
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Based on the reviews, it seems that this IWC boutique in Ion Orchard provides a mixed experience for customers.
There are positive reviews about the hospitality and knowledge of some of the staff members, such as Dennis, Ken, and Kenneth.
Customers appreciate their attentiveness, helpfulness, and willingness to go the extra mile to ensure a pleasant experience. Some customers also mentioned receiving special treatment, such as extended warranties, replacement straps, and gifts during their visit.
However, there are also negative reviews regarding the customer service at the boutique. One customer mentioned encountering a rude and unprofessional staff member who was dismissive and uninterested in providing a good service experience.
This affected the overall impression of the boutique and made the customer decide not to purchase any IWC watches. Overall, it seems that the boutique offers a range of unique and beautiful timepieces, with a particular emphasis on the Ingeniur range.
Customers who have had positive interactions with specific staff members have had a great experience, but there may be room for improvement in terms of consistency in customer service across all staff members at the boutique. -
Services
- People appreciate the stunning finish of the watches, the attentiveness of the staff, the quality of the timepieces, and the after-sales service provided at the IWC boutique.
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Watch Shops
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About Our Reviews
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The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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