Jean Yip Loft | Tanjong Pagar
- Address
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Jean Yip Loft
307 New Bridge Rd, Singapore 088757
(Chinatown Point) - Phone Number
- +65 6325 7307
- Website
- http://jeanyiploft.com/
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- Opening Hours
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Monday 11AM to 9PM
Tuesday 11AM to 9PM
Wednesday 11AM to 9PM
Thursday 11AM to 9PM
Friday 11AM to 9PM
Saturday 11AM to 8PM
Sunday 11AM to 7PM
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Rating
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A
Based On Ratings By Actual Customers
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Reviews - What People Think About This Massage & Spa
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Based on the customer reviews, it seems that the overall experience at this business is quite mixed. While some customers have had positive experiences with specific staff members and services, there are also numerous complaints about unprofessionalism, hard selling tactics, and disappointing customer service.
Customers have mentioned feeling pressured to sign up for packages, experiencing rude behavior from therapists, and being turned away for services without proper clarification beforehand. Some have also expressed frustration with the lack of consistency in the quality of services provided.
On the other hand, there are a few customers who have praised specific staff members, such as Nicole, for their helpfulness and dedication to providing a positive experience. These customers have appreciated the personalized service and genuine care shown by these staff members.
Overall, it seems that the business could benefit from improving its customer service practices, ensuring consistency in the quality of services provided, and addressing the issues raised by customers regarding hard selling tactics and unprofessional behavior. While there are some positive experiences shared by customers, the negative reviews suggest that there is room for improvement in order to ensure a more consistent and satisfactory experience for all customers.
- Based On Reviews By Actual Customers -
Services
- Overall, the service quality at Jean Yip Loft appears to be inconsistent, with some customers experiencing unprofessionalism, hard selling, and lack of care for well-being, while others praise specific staff members for their skill, dedication, and genuine customer service.
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