Kenko Wellness Spa (313 Somerset) | Orchard

Address
Kenko Wellness Spa (313 Somerset)
313 Orchard Rd, #04 - 22, Singapore 238895
(313@somerset)
Phone Number
+65 6887 0303
Opening Hours
Monday  10AM to 9PM
Tuesday  10AM to 9PM
Wednesday  10AM to 9PM
Thursday  10AM to 9PM
Friday  10AM to 9PM
Saturday  10AM to 9PM
Sunday  10AM to 9PM
Rating
A
Based On Ratings By Actual Customers
Reviews - What People Think About This Massage & Spa
Based on the customer reviews provided, it seems that the overall experience at this business is quite mixed. Some customers have had disappointing experiences, such as having to wash their own feet for a massage and receiving rough treatments.

Others have mentioned a decline in service standards, lack of professional communication, and issues with cleanliness and availability of services. However, there are also positive reviews from customers who have had good experiences, praising the skilled masseurs, great customer service, and effective massages.

Some customers have even received free vouchers and found the experience to be enjoyable and relaxing. Overall, it appears that the business could benefit from improvements in communication, service standards, cleanliness, and consistency of service among all staff members.

Despite the mixed reviews, there are customers who continue to enjoy their experiences at the business and appreciate the services provided.
Services
Service quality at Kenko has been inconsistent, with some customers experiencing rough massages, lack of communication, and poor customer service, while others have had positive experiences with skilled masseurs and relaxing treatments.
Massage & Spas
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  • About Our Reviews
    The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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