Kids Dental World | Novena

Address
Kids Dental World
38 Irrawaddy Road #08-33 Mount Elizabeth, Novena Hospital, Singapore 329563
Phone Number
+65 6684 3113
Opening Hours
Monday  8:30AM to 5:30PM
Tuesday  8:30AM to 5:30PM
Wednesday  8:30AM to 5:30PM
Thursday  8:30AM to 5:30PM
Friday  8:30AM to 5:30PM
Saturday  8:30AM to 1:30PM
Sunday  Closed
Rating
A
Based On Ratings By Actual Customers
Reviews - What People Think About This Dental Clinic
Based on the customer reviews, it seems that Dr. Ong and her team are highly praised for their care and expertise when it comes to treating children. The dentist is patient, gentle, and has a good rapport with kids, making them feel comfortable and at ease during procedures. Many parents appreciate the level of reassurance and guidance provided by Dr. Ong in terms of oral hygiene and dental care for their children.

However, there are some areas of improvement highlighted by customers. The front desk lady at the clinic has been described as lacking customer service skills and being unresponsive to patients' concerns. Some customers have also found the clinic's charges to be on the higher side, which can be a deterrent for some. Additionally, there were concerns raised about the new nurse lacking the necessary skills to interact effectively with children.

Overall, while Dr. Ong and her team are commended for their excellent service and care towards children, there are some areas that need attention in terms of improving customer service and communication within the clinic.
Dental Services
Based on the customer reviews provided, the dental services provided by this clinic include:
1) Pediatric dental care, including examination, cleaning, scaling, and teaching good oral hygiene to children
2) Reassuring and gentle procedures for children, including tooth extractions
3) Helping patients feel less anxious during dental visits
4) Tooth filling procedures, using resin materials
5) Experience dental care for kids, with useful and truthful advice
6) Tooth filling procedures for children
7) Treatment for tooth fractures in young children, including X-rays and examinations

Overall, the clinic provides a range of dental services for children, including cleanings, fillings, extractions, and treatments for tooth fractures.
About Our Reviews
The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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