Kids21 | Orchard

Address
Kids21
583 Orchard Rd, #02-23-25/28-30, Singapore 238884
(Forum The Shopping Mall)
Phone Number
+65 6304 1453
Opening Hours
Monday  10:30AM to 7:30PM
Tuesday  10:30AM to 7:30PM
Wednesday  10:30AM to 7:30PM
Thursday  10:30AM to 7:30PM
Friday  10:30AM to 7:30PM
Saturday  10:30AM to 7:30PM
Sunday  11AM to 6PM
Rating
B+
Based On Ratings By Actual Customers
Reviews - What People Think About This Baby Store
Based on the reviews, it seems that this store has a mixed reputation. There are complaints about low quality service, such as unhelpful responses to defective products and poor communication regarding returns and refunds.

One customer even mentioned feeling shortchanged after their online order was cancelled after being charged. On the other hand, there are positive reviews about the friendly and helpful staff at the physical store.

Overall, it seems that the quality of service and the effectiveness of communication could be improved at this store. Customers may be hesitant to make purchases here due to concerns about product quality and customer service.

In order to attract more customers and retain existing ones, the store should work on addressing these issues and ensuring a positive shopping experience for all.
Services
Based on the reviews, people bought a defective stuffed toy, a cute item from the Taka outlet, a kid's dress from a store with great customer service, and possibly hoodies for a 10-year-old. Additionally, someone had a negative experience buying online due to an order being cancelled after waiting for it to be dispatched.
About Our Reviews
The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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