La Fleur Handmade Jewellery | City Hall
- Address
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La Fleur Handmade Jewellery
252 North Bridge Rd, B1-K07 Raffles City Shopping Centre, Singapore 179103
(Raffles City) - Phone Number
- +65 8608 2512
- Website
- https://www.lafleurhandmade.com/
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- Opening Hours
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Monday 11AM to 9PM
Tuesday 11AM to 9PM
Wednesday 11AM to 9PM
Thursday 11AM to 9PM
Friday 11AM to 9PM
Saturday 11AM to 9PM
Sunday 11AM to 9PM
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Rating
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B+
Based On Ratings By Actual Customers
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Reviews - What People Think About This Jewellery Store
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Based on the reviews, it seems that La Fleur has a mixed reputation. Customers have praised the quality of the jewelry and the helpfulness of the owner, Estelle.
The personalized service and unique designs were highlighted as positives by many reviewers. However, there were multiple complaints about the attitude of the shop assistants, particularly at the Yishun outlet.
Customers reported feeling shouted at, intimidated, and treated rudely by the staff. The incident involving a customer being chased out of the shop for taking a photo and accidentally knocking over earrings is particularly concerning.
Additionally, there was a complaint about the after-sales service at the Raffles City shop, with a customer experiencing a faulty earring and being disappointed by the lack of a refund or apology. Despite the positive reviews about the products and the owner's expertise, the recurring theme of poor customer service and rude behavior from the staff is a significant red flag.
It is important for La Fleur to address these issues and ensure that all customers are treated with respect and professionalism. This negative feedback could potentially deter customers from visiting the store, so improving customer service should be a top priority for the business.
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Services
- Customers appreciate the friendly staff, professional service, and unique jewelry at this store, but have expressed concerns about the hostile attitude and lack of customer service training exhibited by certain employees.
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Jewellery Stores
- Browse All Jewellery Stores In Singapore
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About Our Reviews
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The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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Contribute
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