Lenskart Velocity Novena Square | Novena

Address
Lenskart Velocity Novena Square
238 Thomson Road, Velocity, Novena Square, #01-43, Singapore 307683
(Velocity @ Novena Square)
Phone Number
+65 6513 6347
Opening Hours
Monday  11AM to 10PM
Tuesday  11AM to 10PM
Wednesday  11AM to 10PM
Thursday  11AM to 10PM
Friday  11AM to 10PM
Saturday  11AM to 10PM
Sunday  11AM to 10PM
Rating
A+
Based On Ratings By Actual Customers
Reviews - What People Think About This Spectacles Shop
Based on the reviews, it seems that the overall experience at this place can be quite varied. While there were some instances of glasses breaking and delays in delivery, there were also positive experiences highlighted by customers.

The customer service provided by some staff members such as Jenny, Bats, and Rizal was praised for being friendly, helpful, and professional. Customers appreciated their knowledge of the products and their patience in assisting with inquiries and choices.

There were also mentions of issues with delays in delivery, poor responses over the phone, and unmet promises. However, there was one positive note about the store being able to fix a broken pair of glasses, which left a good impression on the customer.

Overall, it seems that the experience at this place can vary depending on the staff members you encounter. While some customers had a great experience with certain staff members, there were also instances where customer service fell short.

It may be worth considering the individual reviews and staff members before making a decision to visit this place.
Services
People appreciate the excellent customer service, professionalism, and attention to detail provided by the staff members at this store.
Spectacles Shops
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  • About Our Reviews
    The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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