LOOKZ PTE LTD | Balestier
- Address
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LOOKZ PTE LTD
308 Balestier Rd, Singapore 329741 - Phone Number
- +65 6252 8208
- Website
- https://www.lookz.com.sg/
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- Opening Hours
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Monday 10AM to 8:30PM
Tuesday 10AM to 8:30PM
Wednesday 10AM to 8:30PM
Thursday 10AM to 8:30PM
Friday 10AM to 8:30PM
Saturday 10AM to 8:30PM
Sunday 10:30AM to 8PM
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Rating
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B+
Based On Ratings By Actual Customers
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Reviews - What People Think About This Lighting Shop
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Based on the reviews provided, it seems that Lookz Pte Ltd offers a wide range of bathroom and kitchen items, including reputable brands like Grohe. Customers have highlighted the excellent customer service provided by staff members such as Ugeen, Irene, and Chin.
They were praised for their prompt responses to queries, willingness to rectify any issues, and overall helpful and friendly demeanor. Some customers even went as far as to mention specific staff members like Jacob and Chin who went above and beyond to provide exceptional service, even going as far as to hunt down missing parts for installations.
However, there was one negative review regarding design defects in some items purchased, such as toilet bowls and water faucets, and the less than satisfactory response from the salesperson, Irene. Despite this negative experience, the customer did eventually reach a resolution with the company after a lengthy negotiation process.
Overall, based on the majority of positive reviews praising the quality of products, good pricing, and excellent customer service provided by staff members like Ugeen, Irene, Chin, Jacob, and the willingness of the company to address issues and reach resolutions, Lookz Pte Ltd seems to be a reliable option for purchasing bathroom and kitchen items. It is important to note that while there was a negative experience, the company did eventually address the concerns raised by the customer.
- Based On Reviews By Actual Customers -
Services
- Based on the reviews above, people bought bathroom accessories, kitchen items, lighting, fans, installations, sinks, toilet fixtures, and other home renovation items from Lookz Pte Ltd. Some customers had positive experiences with the salespeople and their customer service, while others had negative experiences with design defects in the products and poor customer service.
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