M Spa | Orchard
- Address
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M Spa
163 Tanglin Rd, #03-133 Tanglin Mall, Singapore 247933
(Tanglin Mall) - Phone Number
- +65 6735 3988
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- Opening Hours
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Monday 9AM to 8PM
Tuesday 9AM to 8PM
Wednesday 9AM to 8PM
Thursday 9AM to 8PM
Friday 9AM to 8PM
Saturday 9AM to 8PM
Sunday 9AM to 8PM
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Rating
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B+
Based On Ratings By Actual Customers
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Reviews - What People Think About This Nail Salon & Beauty Salon
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Based on the customer reviews, it seems that M Spa has had a mixed reputation. Customers who have visited the Tanglin Mall outlet have enjoyed the relaxing atmosphere and excellent service, particularly for children.
Complimentary drinks and a welcoming environment have been noted as positive aspects. However, there have been several negative experiences reported as well.
Some customers have expressed concerns about cleanliness and hygiene standards at the spa, as well as feeling discriminated against based on their nationality. Additionally, there have been complaints about sudden closures of previous branches without adequate notification, causing inconvenience for customers who had purchased packages.
The refusal to refund balances and lack of responsiveness from the owner have also been points of contention. Overall, it appears that while some customers have had positive experiences at M Spa, there are significant issues that need to be addressed in terms of communication, customer service, and transparency.
- Based On Reviews By Actual Customers -
Services
- M Spa has a relaxing atmosphere with complimentary drinks, great for mommy-daughter pampering, but has received negative reviews regarding cleanliness, poor service, and location changes without notification or refund for purchased packages.
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