Mercedes-Benz Authorised Service Center (Alexandra) | Bukit Merah

Address
Mercedes-Benz Authorised Service Center (Alexandra)
301 Alexandra Rd, Singapore 159968
Phone Number
+65 6298 1818
Opening Hours
Monday  8:30AM to 6PM
Tuesday  8:30AM to 6PM
Wednesday  8:30AM to 6PM
Thursday  8:30AM to 6PM
Friday  8:30AM to 6PM
Saturday  8:30AM to 12PM
Sunday  Closed
Rating
B+
Based On Ratings By Actual Customers
Reviews - What People Think About This Car Workshop
The Mercedes Service Centre at Alexandra has received mixed reviews from customers. While some have had positive experiences, praising the professionalism and friendliness of the service executives, others have faced issues with poor customer service and long response times.

Customers have highlighted both positive aspects such as clear explanations of procedures and top-notch customer service, as well as negative experiences with unresponsive staff and after-sales service. Overall, the service standards are generally good, with some customers expressing a reluctance to service their cars due to long wait times but ultimately finding the service worth the wait.

Special mention has been made of specific staff members who have provided excellent assistance and support during the service experience.
Services
The Mercedes Service Centre Alexandra offers servicing for Mercedes vehicles, including brake servicing. Reviews mention a range of experiences with the customer service, ranging from delays in response and poor after-sales service to excellent professionalism, friendliness, and product knowledge.

Customers also mention long wait times but overall satisfaction with the service standards and the cleanliness of the returned vehicles. Specific staff members are mentioned for their exceptional service, such as Ms.

Paige, Siti Halizmah, Paul, Visan, and Logan.
Car Workshops
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  • About Our Reviews
    The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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