MINI Service Centre | Bukit Merah
- Address
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MINI Service Centre
237 Alexandra Rd, #01-01 The Alexcier, Singapore 159929 - Phone Number
- +65 6473 3777
- Website
- http://www.mini.com.sg/
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- Opening Hours
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Monday 8AM to 6PM
Tuesday 8AM to 6PM
Wednesday 8AM to 6PM
Thursday 8AM to 6PM
Friday 8AM to 6PM
Saturday 8:30AM to 12:30PM
Sunday Closed
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Rating
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A
Based On Ratings By Actual Customers
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Reviews - What People Think About This Car Workshop
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Based on customer reviews, the service at the Mini service center is generally positive. Customers appreciate the friendly and attentive staff, with special mention of employees like Thivagar and Kishore who provide great quality service.
The staff are described as polite, pleasant, and patient in explaining services and navigating the system. However, there are some concerns about the policies being overly restrictive, making it difficult to request assistance.
There have also been instances of dissatisfaction with the quality of repairs and confusion about warranty coverage. Additionally, some customers have suggested providing transport options for drop-off and reducing restrictive policies to improve the overall experience at the service center.
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Services
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The service center offers polite and pleasant customer service, fast and high-quality service, clear explanation of service options, early completion of work, attentive staff, and quick call answering. However, there are concerns about restrictive policies, unclear warranty status leading to potential overcharging, and issues with repair quality.
Suggestions for improvement include providing transport options, extending service package eligibility, and addressing inconsistencies in warranty coverage. -
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About Our Reviews
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The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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