Nail Palace - Grantral Mall | Clementi
- Address
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Nail Palace - Grantral Mall
3151 Commonwealth Ave W, CityVibe, Singapore 129581
(Grantral Mall @ Clementi) - Phone Number
- +65 6779 4219
- Website
- http://www.nailpalace.com.sg/
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- Opening Hours
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Monday 10AM to 9:30PM
Tuesday 10AM to 9:30PM
Wednesday 10AM to 9:30PM
Thursday 10AM to 9:30PM
Friday 10AM to 9:30PM
Saturday 10AM to 9:30PM
Sunday 10AM to 9:30PM
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Rating
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B
Based On Ratings By Actual Customers
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Reviews - What People Think About This Nail Salon & Beauty Salon
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Based on the customer reviews, it is clear that this business has serious issues with their staff being overly pushy and engaging in hard-selling tactics. Many customers have complained about feeling uncomfortable and pressured to purchase products or packages, even after expressing their disinterest.
The staff also seem to have a habit of badmouthing customers in front of others, which is unprofessional and off-putting. While there are a few positive comments about specific employees who provide good service, the majority of reviews mention negative experiences with the staff.
Customers have also complained about the quality of the services, with issues ranging from painful cuticle cutting to subpar gel nails. Overall, it seems that the main issue with this business lies in their aggressive sales tactics and lack of customer service.
The overwhelming consensus is that the staff is too pushy and persistent, driving customers away rather than building loyalty. It appears that many customers have vowed not to return to this business due to their negative experiences.
- Based On Reviews By Actual Customers -
Services
- Customers have complained about the problematic staff who engage in hard-selling tactics and bad customer service, with some experiencing painful and unsatisfactory nail services, resulting in many vowing to never return to the salon.
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