ON.LY Clinic | Orchard
- Address
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ON.LY Clinic
Wheelock Place, #05-08, Singapore 238880
(Wheelock Place) - Phone Number
- +65 6235 4434
- Website
- http://www.onlyclinic.com/
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- Opening Hours
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Monday 10:30AM to 8:30PM
Tuesday 10:30AM to 8:30PM
Wednesday 10:30AM to 8:30PM
Thursday 10:30AM to 8:30PM
Friday 10:30AM to 8:30PM
Saturday 10:30AM to 6:30PM
Sunday Closed
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Rating
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A+
Based On Ratings By Actual Customers
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Reviews - What People Think About This Aesthetic Clinic
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Based on the customer reviews, it seems that the overall services and customer experience at this business are generally positive. Customers have praised the friendly and knowledgeable staff, with specific mention of Tracy Siew for her excellent service.
The treatments received, such as the OnlyCool treatment and onlift sessions, have been described as wonderful and effective. However, there have been instances where customers have expressed concerns about the lack of privacy during treatments, communication discrepancies between staff members, and issues with customer service.
One reviewer mentioned feeling uncomfortable and unsafe due to privacy concerns during a session. Another customer highlighted communication issues and a lack of empathy when resolving concerns about deducted sessions.
Overall, it appears that while the treatments and therapist services are generally well-received, there may be room for improvement in terms of customer service and communication within the clinic. Customers appreciate the expertise of the staff and the welcoming environment of the clinic, but suggest that a stronger emphasis on addressing individual concerns and ensuring clear communication could enhance the overall customer experience.
- Based On Reviews By Actual Customers -
Services
- Customers appreciate the friendly and knowledgeable staff, comfortable environment, and excellent service provided by the team at the clinic.
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