Palace Spa | Bras Basah
- Address
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Palace Spa
116 Middle Rd, #02-01 ICB Enterprise House, Singapore 188972
(ICB Enterprise House) - Phone Number
- +65 6970 2729
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- Opening Hours
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Monday 8AM to 10:30PM
Tuesday 8AM to 10:30PM
Wednesday 8AM to 10:30PM
Thursday 8AM to 10:30PM
Friday 8AM to 10:30PM
Saturday 8AM to 10:30PM
Sunday 8AM to 10:30PM
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Rating
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B+
Based On Ratings By Actual Customers
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Reviews - What People Think About This Massage & Spa
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Based on the customer reviews, this spa seems to have a mixed reputation. Many customers have had positive experiences, praising the quality of the massages, the cleanliness of the spa, and the professionalism of the staff.
They have enjoyed a variety of treatments and found the environment to be relaxing and comfortable. However, there are also some negative reviews, with customers mentioning issues such as miscommunication, false advertising, and pushy upselling tactics.
Some customers have also raised concerns about the lack of English proficiency among the staff and the overall customer service experience. Overall, while some customers have had enjoyable experiences at this spa, there are also significant drawbacks to consider.
It seems that communication and transparency could be improved, and more effort could be made to ensure that all customers have a positive experience.- Based On Reviews By Actual Customers -
Services
- The service quality at this Spa is highly recommended, with professional therapists, a relaxing environment, and effective treatments, but there are some negative experiences reported such as false advertising, poor communication, and pushy sales tactics.
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