Palace Spa | Bras Basah

Address
Palace Spa
116 Middle Rd, #02-01 ICB Enterprise House, Singapore 188972
(ICB Enterprise House)
Phone Number
+65 6970 2729
Opening Hours
Monday  8AM to 10:30PM
Tuesday  8AM to 10:30PM
Wednesday  8AM to 10:30PM
Thursday  8AM to 10:30PM
Friday  8AM to 10:30PM
Saturday  8AM to 10:30PM
Sunday  8AM to 10:30PM
Rating
B+
Based On Ratings By Actual Customers
Reviews - What People Think About This Massage & Spa
Based on the customer reviews, this spa seems to have a mixed reputation. Many customers have had positive experiences, praising the quality of the massages, the cleanliness of the spa, and the professionalism of the staff.

They have enjoyed a variety of treatments and found the environment to be relaxing and comfortable. However, there are also some negative reviews, with customers mentioning issues such as miscommunication, false advertising, and pushy upselling tactics.

Some customers have also raised concerns about the lack of English proficiency among the staff and the overall customer service experience. Overall, while some customers have had enjoyable experiences at this spa, there are also significant drawbacks to consider.

It seems that communication and transparency could be improved, and more effort could be made to ensure that all customers have a positive experience.
Services
The service quality at this Spa is highly recommended, with professional therapists, a relaxing environment, and effective treatments, but there are some negative experiences reported such as false advertising, poor communication, and pushy sales tactics.
About Our Reviews
The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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