Pixie Nail Spa | Yishun
- Address
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Pixie Nail Spa
1 North Point Drive, #B1-128, Northpoint, City, South Wing, Singapore 768019
(Northpoint City) - Phone Number
- +65 6254 0296
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- Opening Hours
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Monday 11AM to 9PM
Tuesday 11AM to 9PM
Wednesday 11AM to 9PM
Thursday 11AM to 9PM
Friday 11AM to 9PM
Saturday 11AM to 9PM
Sunday 11AM to 9PM
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Rating
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B+
Based On Ratings By Actual Customers
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Reviews - What People Think About This Nail Salon & Beauty Salon
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Based on the customer reviews, it seems that this business has a strong focus on upselling their services to customers, which can be off-putting for some. Many customers complained about feeling pressured to add on additional services during their appointment, even when they had already stated their preferences.
There were also instances of poor service quality, such as nails not being done properly, over-filing with an electric nail file, and the wrong color being painted on nails. Customers also mentioned receiving rude or half-hearted service from some staff members, as well as a lack of hospitality and professionalism.
The incident of being served hot tea without being asked and then being warned that it could burn the tongue reflects poorly on the business's service standards. However, there were a few positive mentions of staff members who toned down their pushiness and provided good service once feedback was given.
It seems that there may be inconsistencies in the level of service provided by different staff members at this business. Overall, based on the customer feedback, the overall experience of this business does not seem to be positive.
Customers have reported feeling pressured, receiving subpar service, and encountering unprofessional behavior. It may be wise for the business to address these issues in order to improve the overall customer experience.
- Based On Reviews By Actual Customers -
Services
- Customers experienced hard selling and unpleasant experiences with staff pushing additional services, rude and half-hearted attitudes, and unsatisfactory nail services, leading to regret and disappointment with the overall experience.
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