Porsche Service Centre (Tanjong Penjuru) | Jurong East
- Address
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Porsche Service Centre (Tanjong Penjuru)
27A Tanjong Penjuru, Singapore 609042 - Phone Number
- +65 6331 0700
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- Opening Hours
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Monday 8:30AM to 6PM
Tuesday 8:30AM to 6PM
Wednesday 8:30AM to 6PM
Thursday 8:30AM to 6PM
Friday 8:30AM to 5:30PM
Saturday 8:30AM to 12:30PM
Sunday Closed
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Rating
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B+
Based On Ratings By Actual Customers
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Reviews - What People Think About This Car Workshop
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Based on customer reviews, the overall service experience at the Porsche service center in Singapore seems to be very poor. Customers have complained about the lack of replacement cars, long wait times for parts, dirty and poorly maintained replacement vehicles, and overall incompetence in service.
Many customers have expressed frustration with the management's lack of attention to detail and poor customer service. However, there are some positive reviews that praise certain staff members for their helpfulness and professionalism.
Overall, it seems that the service center is struggling with overcapacity and a lack of efficient processes, leading to a subpar experience for customers. -
Services
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Based on the reviews, the services offered by Porsche Service Centre in Singapore seem to have various issues. Customers have complained about long wait times for servicing appointments, lack of replacement cars, dirty and poorly maintained loaner vehicles, cars being left outside for days exposed to the elements, poor communication from staff, delays in getting parts from Europe, and overall poor customer service.
Some customers have mentioned helpful staff members, but the general consensus is that the management and overall service quality at the service centre need significant improvement. Some customers have also praised the service they received, mentioning a pleasant waiting area with amenities like coffee and snacks, as well as good work done on their cars.
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About Our Reviews
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The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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