Raffles Dental Tampines One | Tampines
- Address
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Raffles Dental Tampines One
10 Tampines Central 1, #04-33, Singapore 529536 - Phone Number
- +65 6787 0093
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- Opening Hours
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Monday 8:30AM to 1PM, 2 to 5:30PM, 6:30 to 9:30PM
Tuesday 8:30AM to 1PM, 2 to 5:30PM, 6:30 to 9:30PM
Wednesday 8:30AM to 1PM, 2 to 5:30PM, 6:30 to 9:30PM
Thursday 8:30AM to 1PM, 2 to 5:30PM, 6:30 to 9:30PM
Friday 8:30AM to 1PM, 2 to 5:30PM
Saturday 8:30AM to 1PM, 2 to 5:30PM
Sunday Closed
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Rating
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B+
Based On Ratings By Actual Customers
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Reviews - What People Think About This Dental Clinic
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Based on the customer reviews, it seems that the actual dental services provided at the clinic by the dentists such as Dr. Lim Siew Hong, Mdm Dentist, Dr. Xie, and others are highly praised. Patients appreciate their professionalism, expertise, and friendly demeanor during their visits. Many have had positive experiences with various procedures like tooth extractions, fillings, and examinations.
However, there seems to be a recurring issue with the clinic's phone system and communication. Several customers have mentioned difficulties reaching the clinic to schedule or reschedule appointments, often encountering voicemail instead of a live person. This has led to frustrations and misunderstandings, as seen in some of the reviews. A customer even pointed out an incorrect phone number listed, causing further confusion.
Additionally, there is a complaint about poor customer service from a specific dentist, Dr. Kelvin Cheong, who was described as rude and rushed during a scaling and polishing procedure. The patient felt embarrassed and uncomfortable during the appointment, leading to a negative overall experience.
In conclusion, while the actual dental services and care provided by the dentists at the clinic receive high praise, there are concerns regarding the clinic's communication system, customer service, and handling of appointments. Improvements in these areas could enhance the overall customer experience and satisfaction at the clinic.- Based On Reviews By Actual Customers -
Dental Services
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Based on the customer reviews, the dental services provided by this clinic include:
- Tooth extraction
- Chipped tooth repair
- Detailed examination and saving a tooth from needing a crown
- Filling fixed without pain
- Dental cleaning, scaling, and polishing -
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