Royal Sporting House | Jurong East

Address
Royal Sporting House
50 Jurong Gateway Rd, #03-37/39/40 Jem, Singapore 609690
(Jem)
Phone Number
+65 6734 7419
Opening Hours
Monday  11AM to 9:30PM
Tuesday  11AM to 9:30PM
Wednesday  11AM to 9:30PM
Thursday  11AM to 9:30PM
Friday  11AM to 10PM
Saturday  11AM to 10PM
Sunday  11AM to 9:30PM
Rating
A
Based On Ratings By Actual Customers
Reviews - What People Think About This Sporting Goods Store
Based on the reviews, it seems like the overall experience at this place can be quite mixed. Some customers had pleasant experiences, such as finding good bargains during a sale and receiving great service from staff like Rudy who went above and beyond to help.

However, there were also negative experiences highlighted, particularly regarding the customer service provided by certain staff members like Anna and Ms Vidalyn. Customers mentioned that Anna and Ms Vidalyn displayed rude behavior, with one customer feeling like they were treated with disrespect and impatience.

Additionally, another customer mentioned that the staff in general seemed reluctant to assist and had a mocking tone when answering inquiries. It is also concerning that the phone isn't manned and the website has been down for two weeks, making it difficult for customers to get in touch with the store without physically going there.

In terms of product selection, some customers mentioned that there was a limited collection in certain items like track pants, which may be disappointing for those looking for specific items. Overall, it seems like the experience at this place can vary greatly depending on the staff that customers encounter.

While there are positive aspects like good sales and helpful staff, the negative experiences with rude behavior and lack of assistance may need to be addressed in order to improve the overall customer experience.
Services
Based on the reviews, people bought Adidas and Reebok products such as track pants, waist pouch, socks, and sliders from the store.
About Our Reviews
The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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