Russell Salon | Jurong West

Address
Russell Salon
1 Jurong West Central 2, Singapore 648886
(Jurong Point)
Phone Number
+65 6795 5093
Rating
B
Based On Ratings By Actual Customers
Reviews - What People Think About This Hair Salon
Based on the customer reviews, it seems that this business, Russell's at Jurong Point, has some significant areas for improvement. Customers have expressed dissatisfaction with the professionalism of the staff, specifically mentioning issues with hairstylists not following requested styles, uninviting reception, and a lack of greeting or friendly service.

There are also concerns about the value for money, with some feeling that prices are not justified by the quality of service received. Complaints about the service attitude of the front desk staff and the skill level of certain hairstylists have also been highlighted.

Overall, it appears that there are more negative reviews than positive ones, indicating a consistent pattern of poor customer experiences at this salon. Customers have mentioned that there are cheaper and more reliable alternatives in the area, leading them to express a lack of confidence in returning to Russell's.

This business would benefit from addressing these issues and focusing on improving the customer service experience to retain and attract more customers in the future.
Services
Customers have complaints about inconsistent stylist standards, low value for money, uninviting reception, and unprofessional service at Russell's salon in Jurong Point.
About Our Reviews
The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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