Samsung Experience Store | Jurong East
- Address
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Samsung Experience Store
3 Gateway Dr, #01-01, Singapore 608532
(Westgate) - Phone Number
- +65 6369 9175
- Website
- https://www.samsung.com/sg/
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- Opening Hours
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Monday 11AM to 9PM
Tuesday 11AM to 9PM
Wednesday 11AM to 9PM
Thursday 11AM to 9PM
Friday 11AM to 9PM
Saturday 11AM to 9PM
Sunday 11AM to 9PM
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Rating
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A
Based On Ratings By Actual Customers
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Reviews - What People Think About This Electronics Store
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Based on the reviews, it seems like the Samsung Experience shop at Westgate mall offers a great overall experience for customers. The staff members are highlighted for being knowledgeable, professional, and friendly.
Customers appreciate the personalized assistance they received, with staff members like Han Hua, Joan, and Naimah going above and beyond to help with product selection, setup, and answering questions. The shop is commended for not being pushy when it comes to sales, allowing customers to browse comfortably and make informed decisions.
Customers also appreciate the patience and helpfulness of the staff, even during busy periods. The positive interactions with the staff members seem to contribute significantly to the overall positive experience at this store.
However, there are a couple of negative reviews, such as the one mentioning unprofessional customer service and misleading information given by a staff member. It's important for the store to address these issues and ensure that all staff members are providing accurate information to customers.
Overall, the majority of reviews suggest that the Samsung Experience shop at Westgate mall provides quality service and a pleasant shopping experience. With knowledgeable staff members who are willing to assist customers with their queries, it seems like a great place to visit for all your Samsung product needs.
- Based On Reviews By Actual Customers -
Services
- Based on the reviews provided, people bought Samsung phones (such as S24 Ultra), galaxy watches, and possibly other accessories from the Samsung Experience shop at Westgate mall. They were assisted by knowledgeable, professional, and friendly staff who provided good advice and excellent customer service.
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