Samsung Experience Store | Orchard
- Address
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Samsung Experience Store
313 Orchard Rd, B2 - 24 / 25 / 26, Singapore 238895
(313@somerset) - Phone Number
- +65 6836 1809
- Website
- https://www.samsung.com/sg/
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- Opening Hours
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Monday 11AM to 9PM
Tuesday 11AM to 9PM
Wednesday 11AM to 9PM
Thursday 11AM to 9PM
Friday 11AM to 9PM
Saturday 11AM to 9PM
Sunday 11AM to 9PM
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Rating
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A
Based On Ratings By Actual Customers
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Reviews - What People Think About This Electronics Store
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Based on the reviews, it seems like the store at 313 Samsung provides excellent customer service overall. Customers have mentioned that the staff is knowledgeable, helpful, patient, and goes above and beyond to assist with any concerns or issues.
There is positive feedback about the team's ability to work together, with more experienced staff members guiding and sharing knowledge with younger employees. Customers have praised specific staff members such as Ian, Catherine, Sharon, and Gary for their exceptional service and assistance with purchasing phones, transferring data, and providing useful information.
The store has also received praise for its pleasant buying experience and the team's ability to make customers feel valued and important. However, there have been some negative comments about Samsung phones, with customers experiencing issues such as freezing, screen glare, and marks on the screen shortly after purchase.
This has led to a loss of trust in the brand for some customers. Overall, while there may be concerns about the quality of Samsung phones, the store itself seems to excel in providing top-notch customer service and guidance to customers.
It seems like a great place to visit for anyone looking to purchase Samsung products.- Based On Reviews By Actual Customers -
Services
- Based on the reviews, people likely purchased a Samsung S24 Ultra phone. While there were some negative reviews about Samsung phones in general, most of the reviews specifically mentioned positive interactions with staff members at a Samsung store and ultimately resulted in the purchase of a new Samsung phone.
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