Shell | Jurong West

Address
Shell
21 Jurong West Ave 5, Singapore 649481
Phone Number
+65 6258 8380
Opening Hours
Monday  Open 24 hours
Tuesday  Open 24 hours
Wednesday  Open 24 hours
Thursday  Open 24 hours
Friday  Open 24 hours
Saturday  Open 24 hours
Sunday  Open 24 hours
Rating
B+
Based On Ratings By Actual Customers
Reviews - What People Think About This Car Wash
Based on the reviews, the overall experience at this place seems to be quite mixed. There are some concerning experiences with certain staff members being rude or unprofessional, such as the cashier mentioned in the first two reviews.

However, there are also positive reviews about the car washing service being professionally done and the friendly assistance provided by staff like Ms Faridah. It seems there may be some issues with staff training and customer service consistency that need to be addressed.

The complaint about the pump attendants not being helpful also raises concerns about overall service quality. While there are both positive and negative reviews, it is important for the management to take feedback seriously and work on improving the overall customer experience at the establishment.

It appears that there is room for improvement in terms of staff training, customer service, and addressing any physical issues like the hump near the petrol inlet that may affect customer's vehicles.
Services
Customers appreciate the car washing service provided by Ricky and Vikram and friendly assistance from Ms Faridah.
About Our Reviews
The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
Contribute
Help make the review for this place better & more accurate by sharing your review/feedback.

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