Shu Uemura ION | Orchard

Address
shu uemura ION
2 Orchard Turn, B2, #37, Singapore 238801
(ION Orchard)
Phone Number
+65 6509 8931
Opening Hours
Monday  10AM to 10PM
Tuesday  10AM to 10PM
Wednesday  10AM to 10PM
Thursday  10AM to 10PM
Friday  10AM to 10PM
Saturday  10AM to 10PM
Sunday  10AM to 10PM
Rating
B+
Based On Ratings By Actual Customers
Reviews - What People Think About This Beauty & Wellness Store
Overall, the customer reviews for the Shu Uemura Boutique at ION Orchard are mixed. Many customers have praised the exceptional service they received from brand ambassadors like Vanniee Lee, Yeeling, and John, highlighting their professionalism, knowledge, and patience.

The personalized attention and expert advice provided by these staff members have left a positive impression on customers, with many expressing their intention to return for future purchases. However, there are also negative reviews that mention inconsistent information from staff members, lack of acknowledgment when entering the store, and poor customer service experiences.

Some customers have felt ignored, unhelped, and even mistreated by certain staff members at the store. Additionally, there are complaints about the lack of response to feedback and requests for package extensions.

While some customers have had great experiences at this location, others have been disappointed with the level of service they received.
Services
Customers appreciate the exceptional and personalized customer service provided by knowledgeable and dedicated staff members.
About Our Reviews
The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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