Shu Uemura ION | Orchard
- Address
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shu uemura ION
2 Orchard Turn, B2, #37, Singapore 238801
(ION Orchard) - Phone Number
- +65 6509 8931
- Website
- https://www.shuuemura.com.sg/
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- Opening Hours
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Monday 10AM to 10PM
Tuesday 10AM to 10PM
Wednesday 10AM to 10PM
Thursday 10AM to 10PM
Friday 10AM to 10PM
Saturday 10AM to 10PM
Sunday 10AM to 10PM
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Rating
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B+
Based On Ratings By Actual Customers
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Reviews - What People Think About This Beauty & Wellness Store
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Overall, the customer reviews for the Shu Uemura Boutique at ION Orchard are mixed. Many customers have praised the exceptional service they received from brand ambassadors like Vanniee Lee, Yeeling, and John, highlighting their professionalism, knowledge, and patience.
The personalized attention and expert advice provided by these staff members have left a positive impression on customers, with many expressing their intention to return for future purchases. However, there are also negative reviews that mention inconsistent information from staff members, lack of acknowledgment when entering the store, and poor customer service experiences.
Some customers have felt ignored, unhelped, and even mistreated by certain staff members at the store. Additionally, there are complaints about the lack of response to feedback and requests for package extensions.
While some customers have had great experiences at this location, others have been disappointed with the level of service they received. -
Recent Reviews
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Services
- Customers appreciate the exceptional and personalized customer service provided by knowledgeable and dedicated staff members.
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Beauty & Wellness Stores
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- shu uemura ION is featured in The Best Beauty & Wellness Stores In Orchard
- Browse All Beauty & Wellness Stores In Singapore
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About Our Reviews
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The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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Contribute
- Help make the review for this place better & more accurate by sharing your review/feedback.
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