SIMBA.sg - Bedok MRT | Bedok
- Address
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SIMBA.sg - Bedok MRT
208 New Upper Changi Rd, #01-667, Singapore 460208
(Bedok Town Centre) - Phone Number
- +65 6244 6388
- Website
- https://www.simba.sg/home
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- Opening Hours
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Monday 11AM to 3PM, 4 to 8PM
Tuesday 11AM to 3PM, 4 to 8PM
Wednesday 11AM to 3PM, 4 to 8PM
Thursday 11AM to 3PM, 4 to 8PM
Friday 11AM to 3PM, 4 to 8PM
Saturday 11AM to 3PM, 4 to 8PM
Sunday 11AM to 3PM, 4 to 8PM
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Rating
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A
Based On Ratings By Actual Customers
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Reviews - What People Think About This Mobile Phone Shop
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Based on the reviews, it seems that Simba outlet has received mixed feedback from customers. Some customers have had a horrible experience, with issues such as staff being rude and unhelpful, activation delays, and unexpected charges.
However, there are also positive reviews highlighting friendly and patient customer service, as well as knowledgeable staff who were able to troubleshoot effectively. The outlet itself seems to be lacking in physical appeal, with only one staff member attending to customers at a small counter.
Customers have also mentioned difficulties in reaching the outlet's service hotline for assistance. Overall, it appears that Simba outlet could improve on their customer service and communication with customers to provide a better experience.
While there are positive aspects such as friendly staff and effective troubleshooting, addressing issues such as staff behavior, activation delays, and communication could greatly enhance the overall customer experience at the outlet.- Based On Reviews By Actual Customers -
Services
- Based on the reviews provided, people bought SIM cards from the Simba outlet. Some had negative experiences with the staff and service, while others had positive interactions with the customer service personnel. Some customers also mentioned issues with activation, top-up processes, and confusion with store location.
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