Singtel Exclusive Retailer - Causeway Point | Woodlands
- Address
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Singtel Exclusive Retailer - Causeway Point
1 Woodlands Square, #03-K09 Causeway Point Shopping Centre, Singapore 738099
(Causeway Point) - Phone Number
- +65 6894 2272
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- Opening Hours
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Monday 11AM to 9PM
Tuesday 11AM to 9PM
Wednesday 11AM to 9PM
Thursday 11AM to 9PM
Friday 11AM to 9PM
Saturday 11AM to 9PM
Sunday 11AM to 9PM
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Rating
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B+
Based On Ratings By Actual Customers
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Reviews - What People Think About This Electronics Store
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Based on the reviews, it seems like the customer service at this Singtel branch can be hit or miss. Some customers had excellent experiences with staff members like Jordy and Han Wei who were helpful, patient, and efficient in resolving issues.
On the other hand, there were complaints about unenthusiastic and unhelpful staff members like the person in charge and counter staff Victor Tay, who seemed unwilling to assist customers or provide proper solutions. There were also concerns raised about the inefficiency of the store, particularly in terms of record keeping and activation processes.
Customers were frustrated with the lack of follow-up and accountability, which resulted in inconveniences like non-functional products and delayed services. Overall, it appears that the quality of service at this Singtel branch may vary depending on the staff members you encounter.
While some customers had positive experiences with friendly and efficient service, others were disappointed by the lack of assistance and professionalism. It may be advisable to proceed with caution and manage expectations when visiting this particular branch.
- Based On Reviews By Actual Customers -
Services
- Based on the reviews provided, people may choose to buy from Singtel for their mobile plans or SIM card issues, as long as they receive good customer service from staff like Jordy or Han Wei. However, they may choose to avoid purchasing from Singtel if they experience bad service like in the cases mentioned with unhelpful staff or long activation times for services like changing from 3G to 4G.
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