Skechers Jem | Jurong East
- Address
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Skechers Jem
50 Jurong Gateway Rd, #03-39/ 40/ 41, Singapore 608549
(Jem) - Phone Number
- +65 6734 9678
- Website
- https://www.skechers.com.sg/
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- Opening Hours
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Monday 11AM to 9PM
Tuesday 11AM to 9PM
Wednesday 11AM to 9PM
Thursday 11AM to 9PM
Friday 10:30AM to 9:30PM
Saturday 10:30AM to 9:30PM
Sunday 11AM to 9PM
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Rating
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A
Based On Ratings By Actual Customers
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Reviews - What People Think About This Shoe Shop
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Based on the reviews, it seems that the Skechers outlet at JEM may not be the largest store, but it does offer some ongoing promotions and is less crowded during weekdays. Customers have mentioned that they may need to seek assistance from staff members to find the right size for their footwear.
On the downside, there have been complaints about the quality of the products, such as malfunctioning piano keys on footwear. Some customers have also had negative experiences with the customer service, feeling as though they were not treated well when trying to exchange defective products or when encountering a rude delivery person.
There have also been concerns raised about the store's refund policy, with some customers preferring to shop online where they can return and refund items more easily. However, other customers have had positive experiences with the staff at the JEM store, praising their helpful and friendly service, with a special mention to Ms Lee Giak.
Overall, while there have been some negative experiences reported, there are also positive aspects such as ongoing promotions, friendly staff, and discounts on multiple purchases. It may be worth considering visiting the Skechers outlet at JEM for anyone looking for new footwear, but it's always a good idea to double-check the refund policy and consider online shopping options for added convenience.
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Services
- Customers appreciate ongoing promotions, helpful and friendly staff, and easy access to the store, but are disappointed with the quality of the footwear and customer service in terms of exchanges and refunds.
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Shoe Shops
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About Our Reviews
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The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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