StarHub Westgate | Jurong East

Address
StarHub Westgate
3 Gateway Dr, #03-14/15, Singapore 608532
(Westgate)
Opening Hours
Monday  11AM to 9PM
Tuesday  11AM to 9PM
Wednesday  11AM to 9PM
Thursday  11AM to 9PM
Friday  11AM to 9PM
Saturday  11AM to 9PM
Sunday  11AM to 9PM
Rating
B+
Based On Ratings By Actual Customers
Reviews - What People Think About This Electronics Store
Based on the reviews, it seems that StarHub Westgate has received both positive and negative feedback. Customers have praised specific staff members such as Rina, Chris, Ms Cheryn, and Celine for their excellent customer service, professionalism, patience, and helpfulness.

These staff members have been described as assets to the organization and have made the overall experience at the store pleasant for customers. However, there have been complaints about the overall customer service at the store, with some customers experiencing rudeness and unhelpfulness from certain staff members.

There were instances where customers felt ignored, not given proper information, or misled about product details and terms. It is clear that there is a mix of experiences at StarHub Westgate, with some customers recommending the store for recontracting or new contracts due to the helpful and professional staff, while others have expressed dissatisfaction with the service received.

It may be beneficial for the store to focus on improving consistency in customer service and ensuring that all staff members are knowledgeable about products and services to provide a better overall experience for all customers.
Services
Based on the reviews, people bought phone plans, recontract services, and potentially new phones at StarHub Westgate. They specifically mentioned receiving excellent customer service from staff members such as Rina, Chris, Ms. Cheryn K, and Celine. Despite a few negative experiences with rude staff and lack of information provided, it seems that overall, the positive reviews about the friendly and helpful staff influenced some customers to purchase services from StarHub.
About Our Reviews
The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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