StarHub Westgate | Jurong East
- Address
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StarHub Westgate
3 Gateway Dr, #03-14/15, Singapore 608532
(Westgate) - Website
- https://www.starhub.com/
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- Opening Hours
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Monday 11AM to 9PM
Tuesday 11AM to 9PM
Wednesday 11AM to 9PM
Thursday 11AM to 9PM
Friday 11AM to 9PM
Saturday 11AM to 9PM
Sunday 11AM to 9PM
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Rating
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B+
Based On Ratings By Actual Customers
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Reviews - What People Think About This Electronics Store
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Based on the reviews, it seems that StarHub Westgate has received both positive and negative feedback. Customers have praised specific staff members such as Rina, Chris, Ms Cheryn, and Celine for their excellent customer service, professionalism, patience, and helpfulness.
These staff members have been described as assets to the organization and have made the overall experience at the store pleasant for customers. However, there have been complaints about the overall customer service at the store, with some customers experiencing rudeness and unhelpfulness from certain staff members.
There were instances where customers felt ignored, not given proper information, or misled about product details and terms. It is clear that there is a mix of experiences at StarHub Westgate, with some customers recommending the store for recontracting or new contracts due to the helpful and professional staff, while others have expressed dissatisfaction with the service received.
It may be beneficial for the store to focus on improving consistency in customer service and ensuring that all staff members are knowledgeable about products and services to provide a better overall experience for all customers.- Based On Reviews By Actual Customers -
Services
- Based on the reviews, people bought phone plans, recontract services, and potentially new phones at StarHub Westgate. They specifically mentioned receiving excellent customer service from staff members such as Rina, Chris, Ms. Cheryn K, and Celine. Despite a few negative experiences with rude staff and lack of information provided, it seems that overall, the positive reviews about the friendly and helpful staff influenced some customers to purchase services from StarHub.
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StarHub Westgate
3 Gateway Dr, #03-14/15, Singapore 608532
