Steve Madden | Orchard
- Address
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Steve Madden
391A Orchard Rd, #B1 - 27 / 28, Singapore 238873
(Ngee Ann City) - Phone Number
- +65 6723 7230
- Website
- http://www.stevemadden.com/
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- Opening Hours
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Monday 10AM to 9:30PM
Tuesday 10AM to 9:30PM
Wednesday 10AM to 9:30PM
Thursday 10AM to 9:30PM
Friday 10AM to 9:30PM
Saturday 10AM to 9:30PM
Sunday 10AM to 9:30PM
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Rating
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B+
Based On Ratings By Actual Customers
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Reviews - What People Think About This Shoe Shop
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Based on the reviews, it seems that the experiences at Steve Madden @ Ngee Ann City can vary greatly. Some customers had positive experiences with helpful and friendly staff who went above and beyond to assist them with their purchases.
However, others had negative experiences, citing poor customer service and rude staff members. Issues with product quality were also mentioned, with customers expressing disappointment in the durability of the items they purchased.
Despite the mixed reviews, it appears that the store manager, Mr Jong, at the Takashimaya branch, received positive feedback for being helpful and assisting with resolving issues. Overall, the store seems to have a divided reputation, with some customers having a satisfactory shopping experience, while others encountered unfriendly and unhelpful staff members.
The inconsistency in service quality and product durability may be a concern for potential customers looking to shop at Steve Madden @ Ngee Ann City. -
Services
- People like friendly and helpful customer service, good quality products, and helpful and patient employees, but dislike rude and unhelpful staff, poor quality products, and bad after-sales service at Steve Madden stores.
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Shoe Shops
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About Our Reviews
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The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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Contribute
- Help make the review for this place better & more accurate by sharing your review/feedback.
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