Sunnystep - NEX | Serangoon

Address
Sunnystep - NEX
23 Serangoon Central, #02-34 NEX, Singapore 556083
(NEX)
Phone Number
+65 9372 9406
Opening Hours
Monday  11AM to 9PM
Tuesday  11AM to 9PM
Wednesday  11AM to 9PM
Thursday  11AM to 9PM
Friday  11AM to 9PM
Saturday  11AM to 9PM
Sunday  11AM to 9PM
Rating
A+
Based On Ratings By Actual Customers
Reviews - What People Think About This Shoe Shop
Based on the reviews, it seems like the overall experience at this place is positive with a few exceptions. Customers have praised the excellent customer service provided by employees such as Wilfred, Bryan, and Peter, who were friendly, patient, and knowledgeable.

They took the time to understand the customers' needs and recommend the right shoes for them. However, there was one review that mentioned a negative experience with the staff at the Nex outlet.

The customer felt that the employees were rude, dismissive, and lacked product knowledge. This highlighted the importance of training staff to be competent and have basic service standards to avoid turning off potential customers.

Overall, it seems like the products sold at this place, specifically shoes from Sunnystep, are of good quality and provide comfort. Customers have expressed satisfaction with their purchases and the service they received.

The unique features of the shoes, such as insoles with bumps to hit acupuncture spots, have been well-received. In conclusion, while there may have been some hiccups in terms of customer service at times, the majority of reviews indicate a positive experience with the products and service provided at this place.

Customers have expressed gratitude for the help they received in finding the right shoes for their needs and have indicated a willingness to recommend the store to family and friends.
Services
People like the excellent customer service, friendliness, patience, and detailed explanations provided by the staff at the NEX outlet, as well as the comfortable and high-quality shoes offered.
About Our Reviews
The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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