Surrpaws Pet Shop & Pet Grooming Sembawang | Sembawang

Address
Surrpaws Pet Shop & Pet Grooming Sembawang
590 Montreal Link, #01-21, Singapore 750590
Phone Number
+65 8845 7183
Opening Hours
Monday  10AM to 5PM
Tuesday  10AM to 5PM
Wednesday  10AM to 5PM
Thursday  10AM to 5PM
Friday  10AM to 5PM
Saturday  10AM to 5PM
Sunday  Closed
Rating
A
Based On Ratings By Actual Customers
Reviews - What People Think About This Pet Groomer / Pet Sitter
Based on the customer reviews, it is clear that Surrpaws Pet Shop has a strong reputation for high-quality grooming services for cats and dogs. Many customers praise the skill and expertise of the groomers, as well as their patience and gentleness with pets, even those who may be anxious or skittish.

The shop also seems to have a loyal customer base, with some clients returning multiple times and even purchasing grooming packages. However, there are a few negative experiences that stand out, particularly in regards to communication issues with groomers and dissatisfaction with the grooming results.

Some customers have mentioned instances where their pets were shaved completely despite requesting a different type of grooming, leading to skin issues for the animals. In addition, there have been complaints about inconsistent service quality, especially after a change in management or when dealing with new groomers.

Overall, while Surrpaws Pet Shop seems to excel in many areas such as customer service, gentle handling of pets, and convenience of location, there are some areas where improvements could be made in terms of communication, consistency of service, and ensuring that groomers understand and follow client preferences.
Services
The services offered at Surrpaws Pet Shop based on the customer reviews include cat grooming services, dog grooming services, gentle and patient handling of skittish and anxious pets, professional and kind staff, expertise in handling different breeds and coat types, convenience of location, and package deals for multiple grooming sessions. Additionally, the reviews mention services such as full shaves, trimming, nail cutting, ear cleaning, and personalized grooming experiences.
Pet Groomers / Pet Sitters
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  • About Our Reviews
    The analysis above is generated based on reviews by actual customers. The views & opinions expressed on this page are those of actual customers and do not reflect the views of WhereCrowded.
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